4 Important Metrics Worth Tracking with Monitoring Software to Boost Productivity

As you probably know you can keep an eye on exactly how your employees are using their work computers with the help of monitoring software. However in order for that monitoring to be effective and actually help you to boost productivity, you need to make sure you’re tracking the right metrics so that you end up with the right data to form conclusions based on.

Rest assured WorkExaminer is more than capable of tracking any metric that you require – so all that you need to know is which metrics are most important and worth tracking in the first place:

• Inactive time

Generally inactive time on a computer is defined as any period when no keystrokes or mouse actions are being performed. In short by tracking inactive time as a metric, you will be able to find out exactly when a computer is in-use and when it is not.

As you can guess, it is important to track inactive time using WorkExaminer as it could have a direct impact on productivity. If an employee is inactive for considerable amounts of time while they are supposed to be working or performing other computer-based tasks then steps should be taken to find out why, and whether their productivity is suffering as a result.

• Web usage patterns

Tracking how employees use their time online is fairly commonplace, and most monitoring software cater to this in some form or other. However while simply targeting any and all web usage can help you to acquire as much data is possible – the most important area that you should focus on are any web usage patterns that are present.

Simply put tracking online usage with WorkExmainer and analyzing its results can help you to spot any unwanted trends early on. Typically this can include time wasted on social media, instant messaging, personal emails, and so on. Based on that data you can then identify problem areas, and develop a solution on how to address them.

• Outgoing communications

The idea of tracking outgoing communications may seem to be fairly close to outright spying on your employees – but it needn’t be. The trick to tracking this metric and using it effectively is all about how you opt to do so.

By tracking outgoing communications via email, instant messaging or even social media using WorkExaminer, you will have a large pool of data to work with. That data can then be searched for specific keywords, and help you to determine whether time is being wasted, or confidential information is being leaked.

• Total productivity

If you want to improve productivity, you need to have some measure of it to begin with – and that can be a little bit tricky. In fact the first thing you’ll have to do is define productivity (based on goals, profit, or other measurements), and then find some way to track it.

Once you can track productivity, you can then use the data from WorkExaminer to put it in context. To be more specific you can correlate data about inactive time, web usage patterns and outgoing communications to determine how much of an impact it has on productivity. The reason why this is important is that it provides context, and will help you to ensure that any actions you take are framed from a standpoint of increasing productivity.

Ultimately it is important that you view the metrics that you track using WorkExaminer in the right context, so that you can draw conclusions that are accurate and can help you work towards your productivity goals. By focusing on the metrics listed above and tracking them, you should be able to ensure that you’re able to increase the productivity of your employees.